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1

Assessing impacts of introducing ship-to-store service on sales and returns in omnichannel retailing: A data analytics study

Serkan Akturk, M., Ketzenberg, Michael, Heim, Gregory R.

Journal:

Journal of Operations Management

Year:

2018

Language:

english

File:

PDF, 505 KB

english, 2018

2

Inventory policy for dense retail outlets

Michael Ketzenberg, Richard Metters, Vicente Vargas

Journal:

Journal of Operations Management

Year:

2000

Language:

english

File:

PDF, 128 KB

english, 2000

3

Assessing customer return behaviors through data analytics

Ketzenberg, Michael E., Abbey, James D., Heim, Gregory R., Kumar, Subodha

Journal:

Journal of Operations Management

Year:

2020

Language:

english

File:

PDF, 2.13 MB

english, 2020

4

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

Ertekin, Necati, Ketzenberg, Michael E., Heim, Gregory R.

Journal:

Production and Operations Management

Year:

2019

Language:

english

File:

PDF, 607 KB

english, 2019

5

Quantifying the benefits of breaking bulk in retail operations

Michael Ketzenberg, Richard Metters, Vicente Vargas

Journal:

International Journal of Production Economics

Year:

2002

Language:

english

File:

PDF, 227 KB

english, 2002

6

Value of information in remanufacturing complex products

FERRER, GERALDO, KETZENBERG, MICHAEL E.

Journal:

IIE Transactions

Year:

2004

Language:

english

File:

PDF, 411 KB

english, 2004

7

Managing Slow-Moving Perishables in the Grocery Industry

Michael Ketzenberg, Mark E. Ferguson

Journal:

Production and Operations Management

Year:

2008

Language:

english

File:

PDF, 119 KB

english, 2008

8

Value of Information in Closed Loop Supply Chains

Michael E. Ketzenberg, Erwin van der Laan, Ruud H. Teunter

Journal:

Production and Operations Management

Year:

2006

Language:

english

File:

PDF, 247 KB

english, 2006

9

A framework for the value of information in inventory replenishment

Michael E. Ketzenberg, Eve D. Rosenzweig, Ann E. Marucheck, Richard D. Metters

Journal:

European Journal of Operational Research

Year:

2007

Language:

english

File:

PDF, 264 KB

english, 2007

10

An inverse newsvendor model to set the optimal number of customers in a capacitated environment

Choi, Sangdo, Ketzenberg, Michael

Journal:

International Journal of Production Economics

Year:

2017

Language:

english

File:

PDF, 1.51 MB

english, 2017

11

A heuristic for multi-item production with seasonal demand

Ketzenberg, Michael, Metters, Richard, Semple, John

Journal:

IIE Transactions

Year:

2006

Language:

english

File:

PDF, 149 KB

english, 2006

12

Managing consumer returns with technology-enabled countermeasures

Akturk, M. Serkan, Ketzenberg, Michael, YÄ±ldÄ±z, BarÄ±Å

Journal:

Year:

2020

File:

PDF, 2.18 MB

2020

13

The value of information in a capacitated closed loop supply chain

Michael Ketzenberg

Journal:

European Journal of Operational Research

Year:

2009

Language:

english

File:

PDF, 498 KB

english, 2009

14

MIXED ASSEMBLY AND DISASSEMBLY OPERATIONS FOR REMANUFACTURING

MICHAEL E. KETZENBERG, GILVAN C. SOUZA, V. DANIEL R. GUIDE JR.

Journal:

Production and Operations Management

Year:

2003

Language:

english

File:

PDF, 161 KB

english, 2003

15

Learning and relearning effects with innovative service designs: An empirical analysis of top golf courses

Gregory R. Heim, Michael E. Ketzenberg

Journal:

Journal of Operations Management

Year:

2011

Language:

english

File:

PDF, 268 KB

english, 2011

16

Service delivery to moving demand points using mobile servers

Menezes, Mozart B.C., Ketzenberg, Michael, Oliva, Rogelio, Metters, Rich

Journal:

International Journal of Production Economics

Year:

2015

Language:

english

File:

PDF, 636 KB

english, 2015

17

Expiration Dates and Order Quantities for Perishables

Ketzenberg, Michael, Gaukler, Gary, Salin, Victoria

Journal:

European Journal of Operational Research

Year:

2017

Language:

english

File:

PDF, 2.15 MB

english, 2017

18

Spring Migration Strategies of Two Populations of Bar-Tailed Godwits, Limosa lapponica, in the Wadden Sea: Time Minimizers or Energy Minimizers?

Gregor Scheiffarth, Svea Wahls, Christiane Ketzenberg and Klaus-Michael Exo

Journal:

Year:

2002

Language:

english

File:

PDF, 1.62 MB

english, 2002

19

Spring migration strategies of two populations of bar-tailed godwits, Limosa lapponica, in the Wadden Sea: time minimizers or energy minimizers?

Gregor Scheiffarth, Svea Wahls, Christiane Ketzenberg, Klaus-Michael Exo

Journal:

Year:

2002

Language:

english

File:

PDF, 610 KB

english, 2002

20

Managing Perishables with Time and Temperature History

Ketzenberg, Michael, Bloemhof, Jacqueline, Gaukler, Gary

Journal:

Production and Operations Management

Year:

2015

Language:

english

File:

PDF, 300 KB

english, 2015

21

Information Sharing to Improve Retail Product Freshness of Perishables

Ferguson, Mark, Ketzenberg, Michael E.

Journal:

Production and Operations Management

Year:

2006

File:

PDF, 1.67 MB

2006

22

CAPACITATED REMANUFACTURING WITH SERVICE LEVEL CONSTRAINTS*

GILVAN C. SOUZA, MICHAEL E. KETZENBERG, V. DANIEL R. GUIDE Jr.

Journal:

Production and Operations Management

Year:

2002

Language:

english

File:

PDF, 230 KB

english, 2002

23

Managing consumer returns in high clockspeed industries

Ruiz-Benítez, Rocío, Ketzenberg, Michael, van der Laan, Erwin A.

Journal:

Year:

2014

Language:

english

File:

PDF, 596 KB

english, 2014

24

Adapting operations to new information technology: a failed “internet of things” application

Ketzenberg, Michael E., Metters, Richard D.

Journal:

Year:

2019

Language:

english

File:

PDF, 1.19 MB

english, 2019

25

The Value of Information for Managing Retail Inventory Remotely

Ketzenberg, Michael E., Geismar, Neil, Metters, Richard, van der Laan, Erwin

Journal:

Production and Operations Management

Year:

2013

Language:

english

File:

PDF, 202 KB

english, 2013

26

Optimal Pricing, Ordering, and Return Policies for Consumer Goods

Michael E. Ketzenberg, Rob A. Zuidwijk

Journal:

Production and Operations Management

Year:

2009

Language:

english

File:

PDF, 477 KB

english, 2009

27

Taking stock of consumer returns: A review and classification of the literature

Abdulla, Huseyn, Ketzenberg, Michael, Abbey, James D.

Journal:

Journal of Operations Management

Year:

2019

Language:

english

File:

PDF, 2.77 MB

english, 2019

28

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

Ertekin, Necati, Ketzenberg, Michael E., Heim, Gregory R.

Journal:

Production and Operations Management

Year:

2019

File:

PDF, 607 KB

2019

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